Re: Phoenix Perennials... Des intéressés?

par **Billy** Mer 3 Avr 2024 - 9:40

Merci @Cloo et @OLA! ami

Je pense, oui, que je vais faire le calcul lorsque j'aurai le temps!... quitte à réajuster par la suite... attend

Je vais quand même leur envoyer un courriel... Je suis curieuse de leur réponse! Gratte menton

par **Billy** Sam 6 Avr 2024 - 9:16

Voici l'essentiel du courriel que j'ai reçu (suite à ma question):

"We did charge your credit card as soon as you placed the order, that has been our policy for a couple of seasons now. We are in the process of changing and updating our website and I see what you are looking at, it obviously was missed in the update. Thanks for bringing this to our attention. I will send it to the manager to have it updated. We apologize for the error."

Au moins, ça me confirme que c'est bien à eux que ce sont rendu nos sous!... Tout est ok, ne reste plus qu'à patienter! bliss

par **Cloo** Sam 6 Avr 2024 - 9:24

Ça arrive, des oublis dans la mise à jour d'un site Clin d'oeil

par **Billy** Sam 6 Avr 2024 - 9:32

Ben oui! Ça arrive, @Cloo! Clin d'oeil

Je viens de voir qu'ils ont apporté les correctifs... siffle

C'est ma "faute"! Coquin

Ce que ça disait...

Le Mar 2 Avr 2024 à 20 h 55, Billy a écrit:
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"When will my credit card be charged?

When you place your order your credit card will be authorized for the amount of your purchase but not charged. An authorization ensures us that the funds are available and holds this amount for future processing. This amount might remain unavailable for other purchases on your credit card but you will not see any charges on your credit card statement. We will process payment on your credit card approximately one week before we ship your plants to you."
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... et l'update... biggrin

"When will my credit card be charged?

Our servers and payment gateway are managed for us by some of the largest names in online shopping and provide the highest levels of internet security for your personal information so you can shop with confidence. We accept Visa and Visa Debit, Mastercard and Mastercard Debit, PayPal, and E-Transfer for mail order purchases. Your card or PayPal account are charged at the time of ordering. If you add plants to your order, we will ask for payment at that time. If plants are not available or shipping charges need to be adjusted, we will make the needed adjustments to your invoice at the time of shipping and either send you a refund or request additional payment, as the case may be."

Voilà qui clôt l'anecdote! grin

Maintenant, ne reste plus qu'à recevoir nos merveilles! Fleurs

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